Conversation

1/ Let's talk a little about how people learn in the real world. No, I'm not going to talk about classroom instruction, or pedagogical development, or enrolling in a cohort based course. None of that. Just a simple question: how do people ACTUALLY learn from doing?
7
230
3/ The questions these researchers had went something like this: how is it that some people become experts through trial and error, and others do not or cannot? Sure, it's great if you can take a course, or a coach. You will likely learn faster. But what if you can't?
1
10
4/ It turns out there's a theory about this. It's called Cognitive Transformation Theory, or CTT. It tells us how people build expertise in the real world. Think: less pianists and chess and more business and leadership and investing.
1
18
5/ The theory's central claim is that we learn by replacing flawed mental models with better ones. The key word is REPLACE. Here's the catch: the more advanced our mental models, the easier it is for us to ignore anomalous data, or to explain them away. This blocks progress.
2
41
6/ What do I mean by this? Well, let's say you're trying to get better in the real world. This means trial and error. If the learning environment is kind, you can improve quickly. You build mental models that help you achieve your goals. You become good at what you do. Yay!
1
11
7/ But most of the time, the learning environment is messy. Learning is hard. This should be obvious: you don't know what cues to look for in your experiences because you don't have good models. But you can't build good mental models because you don't notice the right cues!
Image
2
28
Replying to
I always found (observing people learning) that interactive systems (including simple crud apps) with sandboxes and everything-undoable were the most easy to progress in. If the cost of a mistake is too high, people will fear replacing their inner model and learn far more slowly.
2
1
Replying to
You can thank my spouse. When she started a receptionist job (first time in this line of work) years ago she was stressed with the business software, and not a computer fan. The trainer was adamant about 'reversing' stuff, stopping for every feature to show how to reverse.
1
1