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1/ Let's talk a little about how people learn in the real world. No, I'm not going to talk about classroom instruction, or pedagogical development, or enrolling in a cohort based course. None of that. Just a simple question: how do people ACTUALLY learn from doing?
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3/ The questions these researchers had went something like this: how is it that some people become experts through trial and error, and others do not or cannot? Sure, it's great if you can take a course, or a coach. You will likely learn faster. But what if you can't?
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4/ It turns out there's a theory about this. It's called Cognitive Transformation Theory, or CTT. It tells us how people build expertise in the real world. Think: less pianists and chess and more business and leadership and investing.
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5/ The theory's central claim is that we learn by replacing flawed mental models with better ones. The key word is REPLACE. Here's the catch: the more advanced our mental models, the easier it is for us to ignore anomalous data, or to explain them away. This blocks progress.
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6/ What do I mean by this? Well, let's say you're trying to get better in the real world. This means trial and error. If the learning environment is kind, you can improve quickly. You build mental models that help you achieve your goals. You become good at what you do. Yay!
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7/ But most of the time, the learning environment is messy. Learning is hard. This should be obvious: you don't know what cues to look for in your experiences because you don't have good models. But you can't build good mental models because you don't notice the right cues!
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8/ Worse, having an instructor point out these cues to you might make you worse in the long term. You need to learn to learn from experience. Learning better from experience means 2 things: 1) getting good at introspection ('sensemaking') and 2) DESTROYING old mental models.
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9/ So here we get at the heart of the theory. CTT tells us that we learn only when we destroy old mental models. We DON'T learn when we are refining an existing model. It also tells us that it gets harder to unlearn when our mental models become more sophisticated. Read:
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10/ This explains a bunch of things. It tells us why expertise building with trial and error is discontinuous. You hit plateaus, and then you make jumps.
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12/ With CTT, this makes more sense. CTT tells us you need to destroy old mental models to progress. i.e. you should hold on to old mental models loosely. It ALSO implies that those who cannot hold their mental models loosely will plateau at an intermediate skill level forever.
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13/ This sort of gets at the heart of business expertise. In the late 2000s, argued that cognitive agility (the ability for one to update one's mental models in the face of new information) is a better predictor of business ability compared to problem solving ability
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14/ In business, as in life, what matters is how quickly you can leave old mental models behind. Not necessarily how smart you are or how high your IQ is. Why? Because learning in business is from trial and error. And CTT tells us how to learn better from trial and error.
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15/ If you want to read the full paper, go here: researchgate.net/publication/25 Or take a look at this thread, which talks about CTT in the context of accelerating expertise:
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So I’m just starting on Accelerated Expertise and my god is this a heavy lift. I’m going to leave these book screenshots here and see if anyone picks up on the bombshell implications.
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16/ Follow for more threads on learning in real world, messy environments. Tomorrow, I'll talk about the six ways people ignore anomalous data, in order to hold on to their mental models. Or read this for a concrete example of a flawed mental model:
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Also, this is probably related, in case you haven't seen it:
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1/ I recently finished digging into a body of work around extracted tacit mental models of business expertise, and it is wild. It turns out that business experts all share a common mental model of business, and you can do all sorts of interesting things if you have that model. twitter.com/ejames_c/statu…
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This is great, thank you! Never thought of tight feedback loops as a negative thing, but it's precisely why we miss the forest for the trees and get needlessly nervous when progress is not linear.