1/ I recently finished digging into a body of work around extracted tacit mental models of business expertise, and it is wild.
It turns out that business experts all share a common mental model of business, and you can do all sorts of interesting things if you have that model.
Conversation
2/ Lia DiBello writes, of her work:
“… we noticed that highly talented business performers are very similar to each other. (…) business is an orderly closed system of relations between principles, and so-called intuitive experts in business have an implicit grasp of this.”
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3/ That's an excerpt from her chapter in the Oxford Handbook of Expertise, a chonky book that I shouldn't have any right in owning.
The excerpt was so compelling I dove into Lia DiBello's entire publication history.
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This is really good, thanks for digging in and sharing.
Only thing that makes me nervous is this concept of 'expert'. Experts don't necessarily do well in complexity.
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Haha there’s this HUGE literature on what an expert is and isn’t. The Oxford Handbook alone has an entire first section (10ish chapters?) on what expert means. So I take your point about complex, but I guess this depends on your definition on expert + expertise.
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Good point.
Confess I'd never even heard of the Oxford Handbook but just looking at the summary and it looks like one heck of a (great) read! And the author has the relevant, er, expertise to write it 😂
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Oh it’s actually a whole bunch of authors! They do these handbooks once in awhile — ask a broad swath of researchers to contribute chapters summarising their sub fields of research.
So you can see this as a snapshot of the entire expertise/NDM field at a point in time.
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Looks fascinating. I guess it's just got added to the (very long) reading list!
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