my friend is a chef with experience across a dozen or more establishments.
and she can, it seems, "assess" a restaurant in under 10 minutes. "I get a sense of their operation very quickly".
"But I can't explain how I do it."
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I think this is fairly common with people who have deep expertise in a field. The ability to explain it, or to help someone else acquire similar expertise, is far less common...
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It is interesting, because I wonder if this can be taught. To slow yourself down enough to recognize the signals.
e.g. "I observed the place settings"
"I observed how quickly we were seated"
etc.
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In , the community often says that experts aren’t able to explain how they know what they know. And that during the post-incident retrospectives, that you can help find out how to share that expertise. would be able to explain this better than I would.
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I have heard this kind of knowledge described as tacit knowledge, and the learner’s growing acquisition of it seems to me to describe all the steps of Dreyfus’s model but increasingly the later ones en.m.wikipedia.org/wiki/Tacit_kno
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The best way I know to learn the later steps of tacit knowledge is to watch true experts or masters at work, because of just how situational it is—it’s very hard to communicate without embodiment. If you can’t do so in person, video is great
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There,s lots to say here, but in part, just observing an exemplary performer is often insufficient. You can't discern the process the exemplar is going thru, and sometimes they can't either…
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There is a whole subdiscipline in academia that specialises in doing just that. It is very applied, and mostly used in military/industrial contexts. Here is one example:
And here are examples of some training programs that come out of those skill extraction projects (IED detection, tennis serve recognition, and crime investigation):
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Slight twist … the tacit knowledge involves the ability to assess tacit knowledge.
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