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Phab saved our asses a ton of times. My boss would ask: "Why did we decide not to implement this feature? A customer is asking." And within 5 mins I could go from git blame to the specific task documenting why we chose not to implement something. Everything was linked.
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The interface was also incredible for tracking development across many devs. I remember an intern sitting on a couch, writing his internship report simply by going through his Phab activity. And I remember saving Fridays for reviewing the activity of EVERY dev in my org.
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(Now I'm debating shutting down my account with them, and digging up the old Ansible playbook I wrote to install Phabricator on a server. Not sure if I want to run my own instance forever, though ...)
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Back in ~2015, having to install PHP to use arcanist was something that people at my side didn't really didn't like too. Had trouble convincing the rest of the engs that it was worth the trouble, despite the fact that they agree that Differential was really good.
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Yeah our side bit the bullet (also circa 2015!) and never looked back. I think installing PHP on one's dev machine was a small price to pay — or at least, that was how we looked at it back then!
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