You know how research into teamwork shows that highly effective teams don’t communicate a lot, because they have shared mental models of the work? (Think: elite SWAT teams, surgeons, etc, mostly operating in silence)
How do we get to that with distributed work?
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Do you have some sources for that research? In we are reading The Culture Code which also mentions teams like SEALs so I'm interested in this intersection cc/ #RoamBookClub3
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Great question!
... I'm also interested in the subtle yet vital distinction between respectful, creative silence, and "toxic silence" ...
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I’m also interested, if you happen to recall which research that was.
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I'd start with this summary paper: researchgate.net/publication/32
And then work my way through the citations. (Salas specialises in teamwork).
There's also this thread, which is hopefully more accessible:
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Why is this interesting? Salas started his research career embedded in the navy. When asked what the differences were between military team work and medicine, he replies:
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If you're curious, Salas produced TeamSTEPPS — which is an actionable set of teamwork tools, designed and taught to medical teams. The handbook may be found here: ahrq.gov/sites/default/
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