Cedric Chin on Twitter: "I think this is the first time I've seen someone look at the recognition primed decision making model and immediately seeing the implications for user research. I certainly didn't, not at the beginning." / Twitter

I think this is the first time I've seen someone look at the recognition primed decision making model and immediately seeing the implications for user research. I certainly didn't, not at the beginning.

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Sean Goodwin

@TheSeanGoodwin

Jul 1, 2020

Replying to @timcasasola and @ejames_c

Posts 1 and 2 in this series are incredible. I think I first learned about RPD from 'Thinking, Fast and Slow', but I hadn't looked at it in-depth. Lots of lessons for personal practice, also a great perspective when doing user research in a complex domain.

12:46 AM · Jul 2, 2020Twitter Web App

Replying to

RPD is incredible for software design and UX research. The typical workflow is: a) study how experts use an interface or tool b) if the tool surfaces information, study what cues the expert pays attention to, and what priorities they assign to things c) redesign for that.

Cedric Chin

@ejames_c

Jul 2, 2020

Beth Crandall's book Working Minds contains all the techniques necessary for good cognitive task analysis (the 'study experts' bit of the workflow above.) goodreads.com/en/book/show/5

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