Cedric Chin@ejames_cWell, I wished I'd used this illustration in my Mental Model Fallacy post ... (From Kathy Sierra, Badass: Making Users Awesome)10:45 AM · Dec 9, 2018·Twitter Web Client1 Like
Richard Goulter@rgoulter·Dec 10, 2018Replying to @ejames_cWhat's the intersection of "things we can talk about" and "things we don't know we know"?1
Richard Goulter@rgoulter·Dec 10, 2018Replying to @rgoulter and @ejames_cAh. Those aren't the set labels; the set labels are denoted by the big arrows.