@edwinbrady options/complaints process at: https://www.sgn.co.uk/Contact-SGN/Complaints/ … Or you can DM us details and I'll ensure this is dealt with. Thanks, Cath
@SGNGas Who should I write to? Is there a formal complaint procedure? I am... astonished, really.
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@SGNgas Thanks for this - I’ve emailed and very happy that this is taken seriously!
End of conversation
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@edwinbrady Hi I'm sorry to hear this and for the delay replying. We'd like to investigate and deal with this. You can see our contact...1/2Thanks. Twitter will use this to make your timeline better. UndoUndo
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