Isn't software great? No wonder I can never get a seat on @LNER any more...https://twitter.com/LNER/status/1069637482759770112 …
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in my experience, these sorts of things are usually more the fault of IT/system administrators than people who know anything about developing software..
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Yes, I expect so (tried to capture that with "developed" rather than "wrote" but maybe still not quite right). Ultimately, the error is due to a human, though, and software will be better when we accept that.
End of conversation
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