Third @LNER journey in a row where the new seat reservation system doesn't work... Please can you go back to the paper tickets until it's sorted?
-
-
Replying to @edwinbrady @LNER
how on earth do people get seat reservation systems so consistently wrong?
2 replies 0 retweets 0 likes -
Replying to @kerastion @LNER
I don't think the people who design the systems ever actually use trains.
1 reply 0 retweets 0 likes -
Replying to @edwinbrady @kerastion
Thanks Edwin. What seems to be the issue? ^JC
1 reply 0 retweets 0 likes -
Replying to @LNER @kerastion
Everything is marked Available (at least in coach B, where my reservation is)
1 reply 0 retweets 0 likes -
Replying to @edwinbrady @kerastion
I'm very sorry, I can appreciate that this will cause some confusion. We'll get this looked into. Have you been able to get a seat? ^JC
2 replies 0 retweets 0 likes
Replying to @LNER
Just for the record, the reservation screens have finally started working at York, which might cause even more confusion! Fingers crossed...
7:50 AM - 29 Nov 2018
0 replies
0 retweets
0 likes
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.