Do I know anyone who works at @GustoHQ? I am beyond frustrated with your benefits teams and their “not my problem” stance on basically everything. Your payroll product is awesome. Your benefits product are the Comcast of your space.
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“This account will only be used for verification.” Then you submit it to our health provider for payment; that account isn’t for that. Then you tell us to set up payment with the health provider directly. What kind of clownshoes operation are you running?
0 proslijeđenih tweetova 18 korisnika označava da im se sviđaPrikaži ovu nit -
So to review: our books are out of order, our healthcare provider thinks we’re deadbeats,
@Chase is charging us NSF fees because of course they are, and I’m spending time on this nonsense instead of shitposting on Twitter.0 proslijeđenih tweetova 23 korisnika označavaju da im se sviđaPrikaži ovu nit -
Your dental provider
@BeamDental has a “reset password” link in email that generates a 500 error and has for the past month. You of course haven’t cared; we had to reach out to them ourselves and it’s still not fixed.0 proslijeđenih tweetova 14 korisnika označava da im se sviđaPrikaži ovu nit -
This is people’s healthcare and retirement you’re “disrupting” your way through. You aren’t Twitter for Fucking Pets; what you do impacts people’s lives when you fuck it up.
3 proslijeđena tweeta 42 korisnika označavaju da im se sviđaPrikaži ovu nit -
Odgovor korisniku/ci @QuinnyPig
Don’t forget that I couldn’t sign up for the Blue Shield employer portal without an invoice number.
@GustoHQ told me they couldn’t help and pointed me at the Gusto docs which has this to say: “Fill in the invoice information to complete the process” Yeah, thanks for that.1 proslijeđeni tweet 5 korisnika označava da im se sviđa
We considered Gusto but ended up selecting JustWorks for benefits and payroll and have been quite happy with both. Worth checking out. We wrote a blog on our experience here:https://www.prosperops.com/blog/employee-benefits-for-startups/ …
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