Robert Kosara
Steve Haroz
@eagereyes @tonyhschu citation?
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@sharoz@eagereyes wish I had something to cite. It's simply from a designer's experience building things and watching people use them. -
@tonyhschu@eagereyes Agree with order/clutter (https://www.youtube.com/watch?v=34yXjRIIfU4 …). Others interesting but warrant skepticism (confusion ~= suprise ?) -
@sharoz totally get the skepticism. For what it's worth, I see surprise as "unexpected, but fits mental model" whereas confusion doesn't fit
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@eagereyes@tonyhschu There is a tension between attention for entertainment vs learning. The drains are necessary for learning#openvisconf
Tony Chu
Andrew Staroscik
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