(Rx for controlled substance - must last 10 days) Day 6/10: pt calls: when can I pick up my meds? Me: in 4 days Day 7/10: (repeat convo 3 days) Day 8/10: pt getting belligerent (Repeat 2 days) Day 9/10: pt verbally abusive, talks to store mgr files complaint (Denying me my meds)
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Definitely never ok to be abusive, but patients prescribed nartcotics/opioids/stimulants/meds for addiction are routinely discriminated against and met w stigma & suspicion (esp at large chains). We R lucky to have couple small fam-owned pharmacies here where this is less common
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I know and you're right, I don't discriminate and treat everybody with the same respect. The problem I have is they all come to my pharmacy this it makes us look like we are a "pill mill" as we fill many more controls than everybody else.
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