Lynn McCallum

@drlynndickson

Acute Medicine Consultant/TPD and Clinical Director for Unscheduled Care for NHS Borders. Proud electric car owner! Views are my own.

Joined July 2009
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  1. Retweeted
    5 hours ago

    And all done in the twinkling of an eye, or nose. Perfect example of feedback reaching the parts it needs to reach and being acknowledged. Go , you're on a roll

    Check out this lovely story on about care in The AMAZING thing (other than the lovely feedback!) is the fab responses from 4(!) staff members in multi disciplinary positions!
    2 retweets 3 likes
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  2. 5 hours ago

    Check out this lovely story on about care in The AMAZING thing (other than the lovely feedback!) is the fab responses from 4(!) staff members in multi disciplinary positions!

    3 retweets 12 likes
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  3. Retweeted
    Apr 4

    Guys. GUYS. A doctor borrowed my pen last week and today THEY GAVE IT BACK. Unprecedented. 👏🏼

    36 replies 52 retweets 460 likes
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  4. Retweeted
    9 hours ago

    Local trial of a Specialist Paramedic Practitioner in primary care (urgent same day appts/home visits). 89% patients rated their overall care as excellent or good, and 83% felt that they had been treated by the right person.

    1 reply 15 retweets 20 likes
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  5. Apr 4

    Interesting story from here in Oz... many of us have been that junior doctor who tries hard whilst quivering in our shoes. We need to make sure we support our colleagues therefore ensuring we keep our patients safe and reassured..

    This is an interesting read. Patient observes younger doctor being reprimanded by more experienced doctor and, consequently, questions the department's culture. And the CEO is keen to do something about it.
    3 retweets 10 likes
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  6. Retweeted
    Apr 4

    GP visits to care homes reduce hospital admissions by nearly 40% “It made me realise the person I was treating was a human being who had a life and not just an advanced dementia patient”

    3 replies 57 retweets 85 likes
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  7. Retweeted
    Apr 2

    Our Department of Medicine for the Elderly (DME) wards in the BGH now have new names. The change follows a host of exciting projects and activities that have been taking place within the wards to enhance patient experience. For more details click here:

    1 reply 9 retweets 8 likes
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  8. Retweeted
    Mar 31
    Replying to

    Happy Doctors Day to all docs across Primary Care, Hospitals & beyond! !

    1 retweet 4 likes
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  9. Retweeted
    Mar 30

    To my friends & colleagues- Happy Doctor’s Day! For all the late nights studying the Krebs cycle. For all the 2 am pages asking for cough drops. And most importantly, for all the sacrifice...Saying “no” to yourself & your family so you can say “yes” to your patients.

    3 replies 136 retweets 430 likes
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  10. Mar 31

    We are all human. We do make mistakes. But the ability to learn from those mistakes via the patient story is incredibly valuable!

    Sometimes we get it wrong. We are sorry, we will learn and improve. The greatest value in patient feedback is in highlighting the areas we need to build on.
    6 retweets 21 likes
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  11. Retweeted
    Mar 30

    Lovely feedback. Thank you for taking the time to tweet us, we are glad that you had a great experience.

    Was at the BGH today for an ultrasound scan & x-ray, was in and out within an hour, lovely friendly nurses, and I was seen very quickly. Well done the Radiology Dept 👏👏👏👏
    4 retweets 11 likes
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  12. Retweeted
    Mar 30

    Was at the BGH today for an ultrasound scan & x-ray, was in and out within an hour, lovely friendly nurses, and I was seen very quickly. Well done the Radiology Dept 👏👏👏👏

    1 retweet 6 likes
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  13. Retweeted
    Mar 29

    Programme for Medicine at the Front Door day looking good.

    2 replies 8 retweets 13 likes
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  14. Retweeted
    Mar 27

    Please don’t put my very frail 93 year old who we geriatricians know really well and had a bit of chest pain without a significant trop rise on 80mg atorvastatin and DAPT 👎🏻😭

    6 replies 11 retweets 58 likes
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  15. Retweeted
    Mar 27

    Good morning & Scotland. When it works -this! "They are giving my husband a place where he can feel alive again"

    11 retweets 12 likes
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  16. Mar 27

    This story really evidences the enormous value of and the ability for patients (and in this case a staff member) to feed back and initiate change. Now we need to get every staff member to read this!

    1 reply 11 retweets 18 likes
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  17. Mar 27

    Hard work this holiday thing...

    3 replies 8 likes
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  18. Mar 24

    Lovely example of nursing leadership @GJClinksdale

    A years worth of Nurse training in the Emergency Department, lots of investment for our hardworking staff. Same again planned for this year going forward 👍
    1 reply 2 likes
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  19. Mar 24

    It’s a hard life currently...

    1 reply 10 likes
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  20. Mar 23

    Really proud to work with this amazing team that acknowledge and strive to change behaviour to make things better on the back of patient/relative feedback. Listening is key.

    5 retweets 4 likes
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