Hi @TeamYouTube, I published a video Monday morning (June 3) but YT Studio is still telling me I haven't published any videos this week, and it's not showing up on my Studio dashboard. It also seems not to be getting the same engagement, which I wonder if is related somehow.
-
-
Replying to @dougsdharma
Thanks for the report. About videos not showing in the dashboard, we've seen similar reports and passed this along. However, it shouldn't affect the engagement. Could you confirm the status of your video, if it's set as Public or Private? Keep us posted.
2 replies 0 retweets 7 likes -
Replying to @TeamYouTube
The same thing has happened again with a video I posted yesterday morning June 6. Still hasn't shown up either on my Dashboard or my Analytics as a newly published video.
1 reply 0 retweets 0 likes -
Replying to @dougsdharma
Oops! Could you help us with the device you're having this trouble on? Let us know.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
It's on a desktop Mac running Chrome v. 74.0.3729.169.
1 reply 0 retweets 0 likes -
Replying to @dougsdharma
Thanks for the info. Could you try clearing your browser's cache/cookies and checking this on Incognito mode? Also, try checking it on a different browser to see if it fixes the issue. Let us know how it goes.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I’m not sure how this would help. It’s not a browser problem it’s a problem with YouTube Studio. Again my video is not showing up as newly published in Studio, although I published it yesterday morning.
1 reply 0 retweets 0 likes -
Replying to @dougsdharma
Appreciate your efforts in trying to fix it. To help the right team better investigate, please send a feedback report from your account with these steps: https://yt.be/help/feedback . You may not receive a response, but the details will help us identify and fix issues. Thanks.
1 reply 0 retweets 0 likes
Yes thanks, I sent one about the video not showing up on the Dashboard this morning. Just sent another about it not showing up on the Analytics timeline now. Second time this week it's happened.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.