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We have terminated the employment of the two men involved in the mistreatment of Mr. Massey. Their actions were inconsistent with our standards & values. We reiterate our sincere apology for what he endured & will work with diversity experts to ensure this never happens again.
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The employees involved have since been placed on leave for the duration of this investigation, and we will take the appropriate measures to ensure this does not happen again. (4/4)
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We are seeking the counsel of community leaders, and will engage a third-party to conduct a full investigation into the incident – reviewing our internal processes, protocols and trainings to ensure we are creating and maintaining a safe space for everyone. (3/4)
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We have a zero-tolerance stance on discrimination of any kind, and do not tolerate behavior of that nature. (2/4)
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We sincerely apologize to Mr. Massey for his treatment this past weekend, and deeply regret the experience he endured. It was unacceptable and contrary to our values, beliefs and how we seek to treat all people who visit our hotel. (1/4)
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...reached out to the gentleman in order to resolve this matter. We are place of public accommodation and place a strong emphasis on diversity and inclusion and our hotel does not discriminate against any individual or group. We look forward to speaking with him. (2/2)
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The safety, security and comfort of our guests and associates is our top priority at the Doubletree by Hilton Portland. This incident that occurred over the holidays between our hotel and guest is unfortunate. We are sorry that this matter ended the way it did and have... (1/2)
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We are wishing everyone very merry holidays!pic.twitter.com/BSncpTglIv
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Nothing will get you in the
#holidayspirit more than a visit to the Victorian Belle's Miracle of a Million Lights. Photo by sarahscupoftea_pic.twitter.com/2wCk5WVNpU
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We know how much
#beerlovers enjoy coming to Portland! Our onsite restaurant, Gather Food & Drink serves up local#craftbeer favorites. Photo by lndstagrampic.twitter.com/zDMfSsjmn6
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While you're in town, take in a show at the
@hollywoodtheatr,#Portland's iconic cinema. Photo by don_coscarellipic.twitter.com/lWvpEbt8bb
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Need to finish up your holiday shopping or want to hit the rink?
@ShopLloydCenter is the place to go! Photo by _chrisfrey_pic.twitter.com/O7rKLAdYOk
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We are in the midst of engagement season! Spaces are filling up quickly and our wedding specialists are waiting for your call.
#WeddingWednesdaypic.twitter.com/DbD6uqYVW0
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Brighten up your
#holiday stay in Portland with a visit to the Festival of Lights at The Grotto Portland. Photo by thegrottopdxpic.twitter.com/jWnTgrKjl3
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When the weather outside is frightful this winter, head to
@OMSI and explore the new King Tut#exhibit! Photo by bsaakepic.twitter.com/aPMs8S4H9D
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Don't miss the most important meal of the day! Our Multnomah Grille opens bright and early at 6am. Photo by @drpmichellepic.twitter.com/2tFUYQr88C
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It's
#NationalCookieDay! The only way to celebrate is with one of our famous chocolate chip#cookies. Photo by experimental.jet.setterpic.twitter.com/BAxf2jlexH
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Feel immersed in the City of Roses from the comfort of your guest room. Photo by shuhabopic.twitter.com/qVVEKeIuvt
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#Travel is the only thing you can buy that will make you richer. Photo by cristian.623pic.twitter.com/jF9CzCt8bw
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The most wonderful time of the year is here! Get in the holiday spirit at
@OregonZoo's nightly#ZooLights. Photo by jtrude17pic.twitter.com/E2mnA6q84z
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