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I will never use @flybe again. I took everything I needed for my NYE trip to Berlin in HAND LUGGAGE, when I got to the plane the attendant rudely demanded I put it in hold. I told her I was very concerned it wouldn't make the short connection and she showed no care whatsoever.
That luggage never made the connection despite somehow being at the same gate as we arrived and departed from. No one knows where it is. I have no clothes, or toiletries for my New Year celebrations anymore, effectively rendering it impossible for me to attend. @flybe
Not to mention all the valuables I had inside that case that not only were expensive but also personal value to me are now lost. No one is picking up the only phone number I was advised to call. @flybe your service is horrendous.
@flybe I see you're tweeting, so why haven't you guys responded yet????
Good luck Aria, I hope that it shows up ASAP!!!
That’s so shit of them, I hope they do the right thing soon.
Sue them for negligence
That's totally unacceptable of @flybe to do that. Surely they should be asking someone without a connection flight to put their things in the hold to avoid this exact problem. I'm so sorry this has happened and hope they find your stuff pretty quick.
Oh god, I hope you get it back today x
Probably shoulda took @lufthansa luftevery time ive flown with then the service was excellent and my bags have showed up to the right gate
Lufthansa may be abit more expensive, but you'll get an amazing service!
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