From article by @JasparWeir: "'Aren't you afraid that everything in customer support will be automated?' My answer is always no." - Bravo reality of #automation, from someone who knows, given the #outsourcing business they lead. Faith isn't enough tho. Let's make a stronger case.
#Automation is a powerful tool, especially in the #custserv industry. But it will never be as powerful as #human brainpower. Via @Forbes.https://hubs.ly/H0myByf0
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Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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