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#Newontheblog:@abrydon recently sat down with@Hyken to discuss the role of#AI and#automation in#customerservice for Hyken’s podcast. Listen here! http://ow.ly/KpXD50xShpL pic.twitter.com/YtfjYiZ0rM
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@SmarterCX:#Custserv has changed a lot over the past 20 years. But do you know just how much?
http://ow.ly/3BC250xOqt7 pic.twitter.com/3jGEatWre8
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#ICYMI: Are you considering implementing a virtual#custserv agent? Ask yourself these questions first. http://ow.ly/hoii50xB8fi pic.twitter.com/rMudChvP0H
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#Newontheblog: CEO@abrydon believes#AI will never be able to meet expectations without#humaninput. Learn why here. http://ow.ly/BP0250xEheE pic.twitter.com/eMQiSljl2l
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#ICYMI#Ontheblog: In this era of internet-enabled instant gratification, we as#consumers expect to get fast answers to virtually any question — without making any calls. Via@josephgreenwald http://ow.ly/SThz50xwyem pic.twitter.com/fZuZRFxS3x
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New
#ontheblog: CEO@abrydon sat down with@adamtoporek and@jeanniecw to discuss radical changes in#custserv technology. Listen here. http://ow.ly/Qf5o50xtTit pic.twitter.com/tnt8Ts7uhV
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New
#ontheblog from@abrydon: “If companies don’t start paying people for sharing their#data, we might see the birth of a permanent global underclass.” http://ow.ly/HHHF50xm8Oj pic.twitter.com/GP2JBw6WNR
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Directly and
@Microsoft are working together to solve 2 million#customerservice issues every year – with a 90% satisfaction rate. Read the full story here. http://ow.ly/1fH350xbkvq pic.twitter.com/AVa1K622P3
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We are excited to announce we have acquired
@kylie_ai. Pairing our innovative technology will allow us to provide our customers with advanced#transactionalAI capabilities. Learn all about it on our blog: https://directly.com/blog/announcing-new-transactional-use-cases-for-customer-support/ …pic.twitter.com/EP5Qa9HNhY
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#ICYMI: In a recent#expertspotlight, we share how Andre went from working on a $20 computer to becoming a@Microsoft MVP & expert
. Read more about his story here. http://ow.ly/79fk50wQp0K pic.twitter.com/FAlAmWA3cA -
Have you subscribed to our
#newsletter? Sign up here to stay up-to-date on all things#AI and#CustServ.
http://ow.ly/igyc50wmLJQ pic.twitter.com/wjc0jRh4lh
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In our latest
#Expert Spotlight, hear how Andre Da Costa became a@Windows expert & how he honed his computer skills via online communities, and eventually earned@Microsoft’s Most Valuable Professional award. http://ow.ly/TqTe50wi7xH pic.twitter.com/5oXehANDPe -
Big thanks to everyone who stopped by our Innovation Lab booth to learn about support automation
@ExecsintheKnow#CRSDenver. We look forward to seeing you at future#CX events!pic.twitter.com/6rozk5c1Tq
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NEW
#ontheblog: PC pioneer Doug Engelbart believed#technology was a tool to augment#human#intelligence—not replace it. Head to the blog to learn more about how this concept applies to the era of#AI. http://ow.ly/y56r50w4PKn pic.twitter.com/DLCfW38bsR
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Now
#OnTheBlog: Read why an#AI left to its own devices will collapse over time from our CBO@mikejdelacruz http://ow.ly/UWNf50vV2V3 pic.twitter.com/q6DcyTTtZ3
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#OnTheBlog: Learn how to improve your#VA#customersupport#resolution rate
via @josephgreenwald http://ow.ly/dQ2E50vLDYX pic.twitter.com/RmaeTfKgbY
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Stay up to date with the latest
#AI industry news by signing up for our newsletter! http://ow.ly/nuF850vLDlP pic.twitter.com/GoAb0n9j4W
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Our recent
#blog post shares how David Capp combines his#IT expertise with his passion for helping others as a@republicwirelss expert. Read more below
http://ow.ly/1wkT50vG0bZ pic.twitter.com/c9NqqwwOcD
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“When
#AI fails, it usually isn't because of a lack of#engineering talent, but a lack of training.” Read more on how to fix#AI from our CBO@mikejdelacruz in this@cioreview article
http://ow.ly/3qGy50vCDmY pic.twitter.com/jcbRE38fKw
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Chief Business Officer
@mikejdelacruz shares how we are revolutionizing#CX#automation in@CIOApplications
http://ow.ly/dJ7q50vyNcI pic.twitter.com/oIRxBKL6TP
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