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We are excited to announce we have acquired
@kylie_ai. Pairing our innovative technology will allow us to provide our customers with advanced#transactionalAI capabilities. Learn all about it on our blog: https://directly.com/blog/announcing-new-transactional-use-cases-for-customer-support/ …pic.twitter.com/EP5Qa9HNhY
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#AI has been proven able to complete certain tasks better and more efficiently than humans ever could. Why are consumers still so wary of it? Via@Forbes.https://hubs.ly/H0mQQ0H0Thanks. Twitter will use this to make your timeline better. UndoUndo -
Customer expectations of your
#custserv has changed. They won’t wait on the phone for an agent to be free. They want a faster response & better experience. https://hubs.ly/H0mPV7v0Thanks. Twitter will use this to make your timeline better. UndoUndo -
After record growth and a new investment from
@Samsung,@IndustryVC and others, 2020 is already looking bright. Congratulations to@directly’s new CEO@mikejdelacruz!https://hubs.ly/H0mPdsH0Thanks. Twitter will use this to make your timeline better. UndoUndo -
#ICYMI: Yesterday, we announced that we secured a $20M strategic investment from@IndustryVC,@SamsungNEXT,@AvidBank and others! Take a look at the pitch deck new CEO@mikejdelacruz used to secure the deal, via@BusinessInsider and@benpimentel.https://hubs.ly/H0mP0cd0Thanks. Twitter will use this to make your timeline better. UndoUndo -
ICYMI:
@Mikejdelacruz is the new CEO of Directly! Starting the year strong and excited to announce a $20 million investment from@IndustryVC,@SamsungNEXT and@AvidBank.. Learn all about the news via@TechCrunch and@ingridlunden.https://hubs.ly/H0mNH590Thanks. Twitter will use this to make your timeline better. UndoUndo -
2019 was a record year in revenue and growth, and we’re excited to see where
@mikejdelacruz and the $20 million strategic investment from@Samsung,@IndustryVC and others take us!https://hubs.ly/H0mMGSX0Thanks. Twitter will use this to make your timeline better. UndoUndo -
When properly trained, a
#chatbot can become the key to#automating tasks – specifically to answer#customer questions!https://hubs.ly/H0mLMNT0Thanks. Twitter will use this to make your timeline better. UndoUndo -
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@Forrester’s 2020#CustomerService Predictions Report is here!#Automation will be playing a big part in the new year.https://hubs.ly/H0mK5qr0Thanks. Twitter will use this to make your timeline better. UndoUndo -
Need a new
#pod for your commute? Give Director of Data Science@prof_oz a listen on the latest episode of@superdatasci.https://hubs.ly/H0mJGRg0Thanks. Twitter will use this to make your timeline better. UndoUndo -
Wondering how to get our monthly
#newsletter straight into your inbox? Subscribe here.https://hubs.ly/H0mHLSt0Thanks. Twitter will use this to make your timeline better. UndoUndo -
#Chatbots work, but only when they provide a positive experience. To do that, they need to be trained properly. Via@Entrepreneur.https://hubs.ly/H0mDp8h0Thanks. Twitter will use this to make your timeline better. UndoUndo -
2020 is here and @ShepHyken has shared his predictions for
#customerservice. Read more via@Forbes.https://hubs.ly/H0mCHJJ0Thanks. Twitter will use this to make your timeline better. UndoUndo -



just might be the year for #automation and#AI. Read more via@Forbes. https://hubs.ly/H0mBQc10 "Thanks. Twitter will use this to make your timeline better. UndoUndo -
When used correctly,
#customerservice#chatbots can save companies serious amounts of
and
https://hubs.ly/H0mzGNj0 Thanks. Twitter will use this to make your timeline better. UndoUndo -
#Automation is a powerful tool, especially in the#custserv industry. But it will never be as powerful as#human brainpower. Via@Forbes.https://hubs.ly/H0myByf0Thanks. Twitter will use this to make your timeline better. UndoUndo -
#Newontheblog:@abrydon recently sat down with@Hyken to discuss the role of#AI and#automation in#customerservice for Hyken’s podcast. Listen here! http://ow.ly/KpXD50xShpL pic.twitter.com/YtfjYiZ0rM
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#ICYMI: Customer expectations have changed with the times, and advances in#technology have been central to that shift. So how can we deliver the#custserv more consumers are coming to expect? Through intelligent#automation!http://ow.ly/f3Zu50xRkHTThanks. Twitter will use this to make your timeline better. UndoUndo -
What is the
to improving your #custserv in 2020? Read the experts’ advice. Via@Forbes.http://ow.ly/AnlE50xQfpaThanks. Twitter will use this to make your timeline better. UndoUndo -
The future of
#custserv is automated. Research shows exactly when humans prefer a bot. Learn more via@MarTechAdvisorhttp://ow.ly/wiT050xPxVWThanks. Twitter will use this to make your timeline better. UndoUndo -
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@SmarterCX:#Custserv has changed a lot over the past 20 years. But do you know just how much?
http://ow.ly/3BC250xOqt7 pic.twitter.com/3jGEatWre8
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