Have a couple of research projects going, so rereading this post from @wselman.
If you're designing technology by speculating about user behavior from inside your office, you're gonna have a bad time, and so are your users.
https://medium.com/firefox-ux/why-do-we-conduct-qualitative-user-research-ed28d8cfe2e2 …pic.twitter.com/VNsNmqUD9J
3:04 AM - 8 Nov 2018
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