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dickc's profile
dick costolo
dick costolo
dick costolo
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@dickc

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dick costoloVerified account

@dickc

San Francisco
Joined May 2007

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    dick costolo‏Verified account @dickc 4 Jan 2016
    Replying to @mims

    @mims not sure why the intersection of the supply/demand curve is uber's problem - like saying "man outraged by price of Cartier watch"

    2:07 PM - 4 Jan 2016
    • 7 Retweets
    • 46 Likes
    • BAETHOVEN Swathy Prithivi David Saadiq Rodgers-King Brett Cresey Jed Christiansen David Rebd EA Bertram, Esq. Eric Young
    9 replies 7 retweets 46 likes
      1. New conversation
      2. Michael Casey‏Verified account @mikejcasey 4 Jan 2016
        Replying to @dickc

        @dickc @mims Riders need to understand 9.9x means 9.9x. Cognitive bias problem. Shd Uber be clearer? Show potential dollar cost range? Maybe

        2 replies 0 retweets 5 likes
      3. dick costolo‏Verified account @dickc 5 Jan 2016
        Replying to @mikejcasey

        @mikejcasey @mims I don't know, it's not like 10x is impenetrable. Might be 1 thing if it were "tonight's rate is orange" - but simple math?

        3 replies 1 retweet 2 likes
      4. dick costolo‏Verified account @dickc 5 Jan 2016
        Replying to @dickc

        @mikejcasey @mims (aside: it does highlight the remarkable extent to which a luxury has effectively become a utility in a very short period)

        0 replies 1 retweet 4 likes
      5. End of conversation
      1. New conversation
      2. JJ 「cιtιƶεɳƒιvε」  🏴‍☠️‏ @CTZN5 4 Jan 2016
        Replying to @dickc

        @dickc @mims also, I'm told that you have to manually type YES or something like that to acknowledge the Surge rate

        1 reply 0 retweets 2 likes
      3. JJ 「cιtιƶεɳƒιvε」  🏴‍☠️‏ @CTZN5 4 Jan 2016
        Replying to @CTZN5

        @dickc @mims so unless I've been misled, this is just buyer's remorse & pretty outside the scope of things I remotely care about

        1 reply 0 retweets 6 likes
      4. JJ 「cιtιƶεɳƒιvε」  🏴‍☠️‏ @CTZN5 4 Jan 2016
        Replying to @CTZN5

        @dickc @mims I have a friend who got drunk and suckered into what became a $1500 lap dance in Guam, and even THAT is still firmly his fault

        2 replies 1 retweet 3 likes
      5. JJ 「cιtιƶεɳƒιvε」  🏴‍☠️‏ @CTZN5 4 Jan 2016
        Replying to @CTZN5

        .@dickc @mims still, it IS odd Uber doesn't have a slider feature where you can trade off Estimated Wait Time for a lower Surge Multiplier

        1 reply 1 retweet 9 likes
      6. 1 more reply
      1. Kurt Smith‏ @kurtosis0 4 Jan 2016
        Replying to @dickc

        @dickc @mattocko @mims I hear you, but, two words: "behavioral economics" http://www.amazon.com/Misbehaving-The-Making-Behavioral-Economics/dp/1501238671 …

        0 replies 1 retweet 5 likes
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      1. New conversation
      2. Jared Cosulich‏ @jaredcosulich 4 Jan 2016
        Replying to @dickc

        @dickc @CTZN5 @mims When you are relying on a service and it's price can change in a moment it is going to cause frustration...

        1 reply 1 retweet 1 like
      3. Jared Cosulich‏ @jaredcosulich 4 Jan 2016
        Replying to @jaredcosulich

        @dickc @CTZN5 @mims Cartier watches don't change in price from minute to minute.

        1 reply 1 retweet 1 like
      4. Jared Cosulich‏ @jaredcosulich 4 Jan 2016
        Replying to @jaredcosulich

        @dickc @CTZN5 @mims I actively avoid relying on Uber for this reason. It seems like an issue worth exploring for them...

        0 replies 0 retweets 0 likes
      5. End of conversation
      1. New conversation
      2. David Pakman‏Verified account @pakman 4 Jan 2016
        Replying to @dickc

        @dickc I believe it's "AREA man outraged by price of Cartier watch..."

        1 reply 0 retweets 1 like
      3. Brandon Edwards‏ @BRANDdonator 4 Jan 2016
        Replying to @pakman

        @pakman @dickc don't be outraged over the area of your skin watch...$igmund Freud

        0 replies 0 retweets 1 like
      4. End of conversation
      1. Marcus‏ @online_mg 6 Jan 2016
        Replying to @dickc

        @dickc I think @mims point is, when did you last pay 10x the regular price of a Cartier watch...New Years Eve 2016?

        0 replies 0 retweets 0 likes
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      1. Druce‏ @druce 4 Jan 2016
        Replying to @dickc

        @dickc @mims A secret algorithm is not a free market supply/demand graph. (duh? are we just being disingenuous now?)

        0 replies 0 retweets 0 likes
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      1. Coaches Hot Seat‏ @CoachesHotSeat 4 Jan 2016
        Replying to @dickc

        PT Barnum ALWAYS right and no different with Suckers using @uber during "surge pricing" periods like New Yea's Eve @dickc @mims #SuckersBorn

        0 replies 0 retweets 0 likes
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      1. New conversation
      2. Gideon Mann‏ @gideonmann 4 Jan 2016
        Replying to @dickc

        @dickc @mims Think it's that pricing is opaque -- surge pricing severely distorts regular pricing.

        1 reply 0 retweets 0 likes
      3. Travis Turney‏ @TravTurn 4 Jan 2016
        Replying to @gideonmann

        @gideonmann @dickc @mims This sticker shock must be first time .@Uber users who don't look at the Fare Estimate after agreeing to 8x fare.

        0 replies 0 retweets 0 likes
      4. End of conversation

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