You cannot know what insults me, but you can try to predict and adjust your language in order to maximize profit.
Fact: if I tell you that you are responsible for my having been insulted, I am explicitly abusing you.
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I agree with that. But consider grown ups who don't whine like that. They might still have an emotional reaction to
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what you say. And if you want to get a point across, you might want to avoid their negative emotional reaction.
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