to me, "Bob insulted Alice" suggests intent, while "Alice was offended by what Bob said" does not.
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You cannot know what insults me, but you can try to predict and adjust your language in order to maximize profit.
Why should I do such a thing? For what benefit? I am insulted by boy bands, and also eating apples. Respond.
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I wouldn't have predicted that, so I would have failed to optimize my interaction with you. My loss.
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Or, I can accept responsibility for my personal perferences, and move on. I do, in fact. Nobody loses.
End of conversation
New conversation -
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"For what benefit?" For whatever your objective is in the conversation.
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Tell me about the conversation for which the benefit is "determining and managing who is insulted by what."
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