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Facebook was tricking 5-year olds into spend hundreds or thousands on platform games, then refusing to refund the charges when shocked parents found out. Facebook employees referred to big-spender kids as “whales”, and kept denying refunds 
https://www.revealnews.org/blog/a-judge-unsealed-a-trove-of-internal-facebook-documents-following-our-legal-action/ …
Employees knew that the kids were being exploited, and that they were overwhelmingly likely to confuse the in-game charges with game money, not real money. But Facebook just kept profiting from the confusing and kept denying refunds. This is a sick company.
Every day you’re using Facebook, you’re voting with your presence and attention for “more of this please”. Make 2019 the year you start doing less of that. If you’re unable to quit entirely, cut back. If you’re a business, consider going #FacebookFree.
I worked on a Facebook game during their early heyday. I can confirm that whale was a well exercised industry term, and one that many of us were deeply uncomfortable with at the time. This looked bad in the moment, not only in hindsight.
There's nothing wrong with the term, used in gambling etc. The issue here is that they're scamming money
Should children be gambling?
Opposite with Apple. 3 times my son (4) has bought something without me knowing and they have refunded no questions asked.
Holy crap!! I’ve been FB free for months and it’s great.
It just gets better with time trust me!
Exploiting children is unacceptable. @facebook should be ashamed of themselves #BottomFeeders
But hey, reactJS! So community, much goodness, right?
This is why we exist - kids should be kept safe from cyber places like this. We acknowledge that families need connection, so we give them that platform in a compliant and content moderated platform. Check us out today to see how we are #socialmediawithmanners
What kind of company must you be to steep so low?
Sick company and sick parents, IMHO
They're almost as bad as Apple, who does the exact same thing.
Oh man all those generations of letting children have access to family money to spend however they want are finally over! The end of innocence! I think FB is trash but this one is on idiot parents letting screens raise their kids.
Not just Facebook do it. My son spent $160 on a iTunes Store game on what he thought were game coins not realising he was purchasing it with real money.
How do your kids have access to so much money? This seems like an obvious outcome for you regardless of the effective marketing your kid fell for.
Like all parents, I have kid games on my phone for when we are out (ie- waiting for doctors appt). Not realising it had in app purchasing, 5yr old tapped for more lives thinking it was part of the game.
You say “all parents” but I’m pretty sure parents have managed to keep their kids from acting like assholes without giving them a multi-media entertainment system designed to profit off them. Hands-off parenting aside, shouldn’t children’s internet activity be strictly monitored?
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