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  1. Pinned Tweet
    Apr 24

    Today we shipped one of our biggest projects ever at . We re-imagined our messenger from the ground up. You can check it out here:

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  2. Jul 2

    I love soccer but rarley tweet about it. However Lukaku's movement here is exquisite. He is conductor of the orchestra; he never touches the ball, but without him this move is not possible.

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  3. Jun 29
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  4. Jun 28

    ✨Cool feature alert✨ You can embed apps inside Intercom messages. E.g. Send an NPS survey, or newsletter subscription, or survey. It's very powerful, more info here:

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  5. Jun 27

    We just released a book that focusses on all aspects of growing your business. Give it a read:

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  6. Jun 27
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  7. Jun 7

    In you can now control: - who sees the messenger (e.g. Free vs Paid users) - when they see it (e.g. Pricing page vs Press page), - where they see it (e.g. left side, right side, etc.) and much more. See all our recent changes:

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  8. May 30
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  9. May 29

    Mr. interviewed me about *everything*: Starting up, product, marketing, onboarding, 'hard work', the books I read, and more. Have a read/listen here:

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  10. May 25

    There's something beautiful about 'old Twitter' as shown by (link: ) No one trying to impress people with highfalutin tweets. No one caring about self promotion or brand. All tweets raw, unpolished, honest.

    , , and 3 others
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  11. May 25
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  12. May 25

    I really enjoyed speaking at . My slides will be available later today on And now 🛫 to 🇮🇪 to 🗳 for 👭.

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  13. May 23

    We're hiring a Head of Engineering for our London office. If you know someone who might be interested, please help us out by letting them know

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  14. May 23

    I'm in Amsterdam to speak at tomorrow (10:15) Would love to meet customers and friends of , come say hi after my talk. P.S: I brought a very limited number of books for the first to say hi (in person)

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  15. May 22

    I returned from a 2 week vacation to find out that Intercom on Marketing is now AVAILABLE IN PRINT! (Also as an audiobook if lots of accents are your thing)

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  16. May 21

    Such a beautiful and telling picture of taken at 1am last night, hours after the last game of his 22 year long Barcelona career. This is what it means to “Leave it all on the field” Gracias Andrés.

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  17. May 21

    Putting interstitials in your own sign up flows costs $0 but is also the most expensive advertising you'll ever do...

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  18. May 17

    It’s so exciting to see the extensibility of the messenger come to life. Screensharing, and screenshot annotation now built in via

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  19. Retweeted
    May 9

    I’ve been at home in bed sick and started randomly Twitter threading about the Google I/O phone bot and realised NOPE so instead here’s a BLOG POST of sub-280 character paragraphs:

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  20. May 6

    I am ludicrously excited about seeing El Clasico live tonight. Something I've dreamed about for years and years.

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  21. May 4

    "Retention is the new conversion" my talk from last year is available here:

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