Des TraynorVerified account

@destraynor

Co-founder of .

Ireland
intercom.com
Joined May 2007
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  1. Pinned Tweet
    Apr 24

    Today we shipped one of our biggest projects ever at . We re-imagined our messenger from the ground up. You can check it out here:

    13 replies 32 retweets 224 likes
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  2. Jul 2

    I love soccer but rarley tweet about it. However Lukaku's movement here is exquisite. He is conductor of the orchestra; he never touches the ball, but without him this move is not possible.

    Watch Lukaku's run. Drags the defender inside to create space for Meunier and then dummies it brilliantly for Chadli. Brilliant work.
    11 replies 88 retweets 352 likes
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  3. Jun 29

    Paul puts it well 👇

    If you're wondering who the best company is to help you grow your business - for giving you the best way to take your website visitors, turn them into leads, qualify them, then turn them into customers, all at scale using humans and bots, consider our pace of change:
    Show this thread
    1 retweet 5 likes
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  4. Jun 28

    ✨Cool feature alert✨ You can embed apps inside Intercom messages. E.g. Send an NPS survey, or newsletter subscription, or survey. It's very powerful, more info here:

    5 replies 11 retweets 93 likes
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  5. Jun 27

    We just released a book that focusses on all aspects of growing your business. Give it a read:

    5 replies 53 retweets 199 likes
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  6. Jun 27

    9 replies 192 retweets 534 likes
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  7. Jun 7

    In you can now control: - who sees the messenger (e.g. Free vs Paid users) - when they see it (e.g. Pricing page vs Press page), - where they see it (e.g. left side, right side, etc.) and much more. See all our recent changes:

    7 replies 17 retweets 146 likes
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  8. May 30

    🤗

    Humbled to be mentioned in the Internet Trends report for 2018 📈
    2 replies 4 retweets 88 likes
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  9. May 29

    Mr. interviewed me about *everything*: Starting up, product, marketing, onboarding, 'hard work', the books I read, and more. Have a read/listen here:

    5 retweets 39 likes
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  10. May 25

    There's something beautiful about 'old Twitter' as shown by (link: ) No one trying to impress people with highfalutin tweets. No one caring about self promotion or brand. All tweets raw, unpolished, honest.

    , , and 3 others
    9 replies 17 retweets 136 likes
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  11. May 25

    Slides from my presentation yesterday are now posted: (includes a video of the talk from earlier this year)

    1 reply 5 retweets 29 likes
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  12. May 25

    I really enjoyed speaking at . My slides will be available later today on And now 🛫 to 🇮🇪 to 🗳 for 👭.

    2 replies 2 retweets 64 likes
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  13. May 23

    We're hiring a Head of Engineering for our London office. If you know someone who might be interested, please help us out by letting them know

    We’re hiring a head of engineering for our fast growing London office, and I’d love your help finding the right person. We started in London 8 months ago, with a single product team, and are at 4 teams now. Thanks for sharing 🙏
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    7 retweets 13 likes
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  14. May 23

    I'm in Amsterdam to speak at tomorrow (10:15) Would love to meet customers and friends of , come say hi after my talk. P.S: I brought a very limited number of books for the first to say hi (in person)

    6 replies 5 retweets 51 likes
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  15. May 22

    I returned from a 2 week vacation to find out that Intercom on Marketing is now AVAILABLE IN PRINT! (Also as an audiobook if lots of accents are your thing)

    5 replies 4 retweets 116 likes
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  16. May 21

    Such a beautiful and telling picture of taken at 1am last night, hours after the last game of his 22 year long Barcelona career. This is what it means to “Leave it all on the field” Gracias Andrés.

    8 replies 43 retweets 197 likes
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  17. May 21

    Putting interstitials in your own sign up flows costs $0 but is also the most expensive advertising you'll ever do...

    if it’s not helping your on-boarding (most people skip it), it’s likely hurting it.
    5 retweets 14 likes
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  18. May 17

    It’s so exciting to see the extensibility of the messenger come to life. Screensharing, and screenshot annotation now built in via

    3 replies 1 retweet 51 likes
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  19. Retweeted
    May 9

    I’ve been at home in bed sick and started randomly Twitter threading about the Google I/O phone bot and realised NOPE so instead here’s a BLOG POST of sub-280 character paragraphs:

    9 replies 23 retweets 101 likes
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  20. May 6

    I am ludicrously excited about seeing El Clasico live tonight. Something I've dreamed about for years and years.

    20 replies 165 likes
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  21. May 4

    "Retention is the new conversion" my talk from last year is available here:

    11 retweets 68 likes
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