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Del Harvey
@delbius
Still optimistic about people. Trust & Safety believer. These views are mine (but could also be yours). @delbius@macaw.social
Del Harvey’s Tweets
I'm working on a newsletter and other social options, but I basically expect to lose 90% of you after this site explodes and that makes me quite sad
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For those still at Twitter – our work is hard in the best of times, and these times certainly aren’t the best. I know how heavy the burden on your shoulders feels. My DMs are open to you as well. 💙 #LoveWhoYouWorkedWith #OneTeam
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Heartbroken to learn that so many brilliant, resourceful, good-hearted people working to improve the world are no longer at Twitter. If there’s anything I can do to help – references, LinkedIn recommendations, whatever – let me know. DMs are open. 💙 #LoveWhereYouWorked #OneTeam
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If you want an early version of ’s great keynote about the future of trust & safety and como from #TrustCon2022 check out this episode of with me and where she lays out her model post Musk/Twitter fiasco
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Apply for what will be a mega timely and important year spent analyzing platforms with me, and next year! Please share widely. ias.edu/sites/default/
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Ok this is REALLY HAPPENING THIS TIME!
This is going to be an amazing conversation: is a founding voice in trust & safety and content moderation at Twitter. There's almost no one with better insight into what EM's purchase will mean.
PLEASE JOIN US!
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Today on the show (for real this time!) we're joined by @delbius, who shaped & ran content moderation for over 13 yrs at Twitter to talk about Musk's purchase & the future of online speech!
Join us at 5 ET!
CC: crowdcast.io/e/in-lieu-of-f
YT: youtu.be/CadQujr7Zlc
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in the spirit of the age, and because I couldn't rest until I had done it, I present
Trapped In A Cabin With Lord Byron, the RPG
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my brain when writing an email
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Twitter META is looking for a summer intern to work with us! Last year we had the absolute delight of working with and .
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I wrote an essay about internet hate. You should read it.
"Hate becomes the water you swim in. After all, if you’re going to post that or write that or draw that, then you better be ready for people to call you a cunt."
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If I were to start an aspirationally semi-regular newsletter on Trust & Safety as a discipline, what topics would you want me to cover? (Retweets for broader reach are appreciated!)
- basic building blocks35.3%
- policy development21.5%
- effective risk mitigation37.7%
- other (reply w/ideas!)5.5%
289 votesFinal results
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Just had my first meeting in the Metaverse.
Here’s the top 16 reasons I’ll never take a meeting any other way:
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I. The most merciful thing in the world, I think, is the bump, bump, bump, on the back of my head as I am dragged down the stairs behind Christopher Robin. Bump, bump, bump, driving the things I have seen out of my mind. I do not wish to stop bumping. I do not wish to remember!
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Winnie the Pooh is in the public domain.
The entire Lovecraft canon is in the public domain.
Do what you will with that information.
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If I were to start an aspirationally semi-regular newsletter on Trust & Safety as a discipline, what topics would you want me to cover? (Retweets for broader reach are appreciated!)
- basic building blocks35.3%
- policy development21.5%
- effective risk mitigation37.7%
- other (reply w/ideas!)5.5%
289 votesFinal results
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Let's talk Safety by Design! Join me Monday, December 6, at 's Debug Summit as we explore principles for product and policy development. #LWTSummit
Register to join me at Debug at the link below:
events.bizzabo.com/349632/agenda/
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when you love the em-dash
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To all the folks who show up every day to fulfill our purpose and mission, please know that I have so much gratitude for you and that I will miss you terribly.
I can’t wait to see what you do next.
I know it’s going to be amazing. (6/6)
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While it’s difficult for me to leave when it feels like there’s still so much more to do, I know that is in good hands until the next T&S VP is hired, thanks to my fantastic staff and the global Trust & Safety leadership team. (5/6)
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I am so grateful for the time that I’ve had at . It’s been a true privilege to spend over a decade doing such meaningful work with so many smart, innovative, purpose-driven, humble, and deeply caring folks. (3/6)
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Saying this is a difficult decision would be an understatement. That said, it’s also the right decision. Right now, I need (and want!) to focus my time and attention on my family; equally, needs (and deserves!) someone who can focus on leading them. (2/6)
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I believe the traditional opening to these sorts of Tweet threads is "Some personal news."
So . . . some personal news.
After almost 13 years – technically, 12 years and 364 days – this Friday, October 22nd, will be my last day at Twitter. (1/6)
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Replying to @MsPackyetti
Here are local Asian American organizations in Atlanta to support:
@AAAJ_Atlanta advancingjustice-atlanta.org/donate
@napawf_atl napawf.org/donate
#StopAsianHate
@AAAJ_Atlanta advancingjustice-atlanta.org/donate
@napawf_atl napawf.org/donate
#StopAsianHate17
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Trust & safety is bigger than any one company, & I've seen first-hand the benefits of knowledge-sharing + collaboration on tough problems. is an important step toward documenting & expanding transparency around best practices for tackling trust & safety issues.
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Today, leading tech companies are announcing the Digital Trust & Safety Partnership, a new initiative to promote a safer and more trustworthy internet. We’re looking forward to working with other stakeholders/specialists in trust & safety. Learn more: dtspartnership.org
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Academics are one of the biggest groups using the #TwitterAPI to research what’s happening. Their work helps make the world (& Twitter) a better place, and now more than ever, we must enable more of it.
Introducing 🥁 the Academic Research product track!
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More to come, but some initial info to kick off the conversation here. 👇
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Removing harmful content from recommendations and amplification surfaces works. It takes the wind out of the sails of how this content propagates across Twitter.
These are encouraging results, and we're going to continue to invest in building out our approach.
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In July, we began removing Tweets associated with QAnon from Trends and recommendations and not highlighting them in conversations and Search.
Impressions on this content dropped by more than 50%, decreasing the amount of unhealthy and harmful content on timelines. (2/3)
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We’re updating our Civic Integrity Policy to expand how we’ll label or remove misleading content that suppresses voter turnout or undermines trust in the electoral process.
Enforcement of our updated rules begins 9/17. Learn more: blog.twitter.com/en_us/topics/c
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At Twitter, we’re committed to protecting people’s ability to express their fundamental civil rights safely — especially voting. That’s why we’re expanding our Civic Integrity Policy to protect against attempts to undermine vital democratic processes. blog.twitter.com/en_us/topics/c
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Protecting the #OpenInternet requires transparency and a place for the public to hold governments to account for how they engage with online services.
We're launching a reimagined Transparency Center to offer more granular data and insights on this work.
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🚨 Job alert for disinformation / info ops folks 🚨
We're looking for an experienced leader to head up our global information operations investigation team. Learn more and apply 👇
careers.twitter.com/en/work-for-tw
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We’ve been clear that we will take strong enforcement action on behavior that has the potential to lead to offline harm. In line with this approach, this week we are taking further action on so-called ‘QAnon’ activity across the service.
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Reading about how folks made sure that Twin Peaks’ (newly illuminated) Pink Triangle could serve as a beacon for a 25th Pride in SF – even in the absence of a formal parade – made me tear up a bit. #HappyPride #AlwaysProud
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Excited to launch the Trust & Safety Professional Association a new, nonprofit, member-based org that will support the global community of professionals who develop + enforce principles & policies that define acceptable behavior online. #TSPA
More:
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The LGBTQ+ community is no stranger to protests and the fight for equality. Today and always, we stand with our Black LGBTQ family and the Black community.
With them, we remain #AlwaysProud
#PRIDE2020
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Our goal is to make it easy for people to find credible information on Twitter. Today, we're introducing new labels and warning messages on harmful misleading information — beginning with misleading discussions about #COVID19.
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Tomorrow my little Carlitos turns 3. He is a bit disappointed because he's been waiting for his party for a long time and now, he won't have many guests.
Can you send him a hbd message so that he feels he is not alone?
#TwitterDoYourThing
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An important update on our approach to handling harmful and misleading content related to COVID-19:
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Update: we’re expanding our safety rules to include content that could place people at a higher risk of transmitting COVID-19.
Now, we will require people to remove Tweets that include the following:
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