@TeamYouTube So i got 100K subs recently, and trying to get my verified badge. when i click on open contact flow i dont see the mail option tho as is stated there. any idea how this is possible? and how do i get my verified badge?
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Replying to @deeveeaar
Thanks for reaching out. Which device or browser are you using? Mind sharing screenshots or more info for us to look into it? Keep us posted
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Replying to @TeamYouTube
To help, i tried it on other browsers too. and on another account (with a low subscriber count account that page will say you dont have enough subs)
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Replying to @deeveeaar
We would like to know more. Could you try clearing the cache and cookies and see if that helps? If you need a how-to, this guide is helpful: https://goo.gl/xucIvG . Also, check if this happens on different browsers or in Incognito mode? Keep us posted.
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Replying to @TeamYouTube
I deleted everything from the chrome cache and all cookies + history and settings. it still occured, same for other browsers aswell.
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Replying to @deeveeaar
Appreciate your efforts in trying to fix it. Please reach out to our Creator Support team. They'll dive into this further with you: https://goo.gl/BxLi8H . Hope this gets resolved.
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Thats another problem, i should have the chat since i have over 2 million hours viewtime, but its not there for some reason. neither is the email support.
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