Hi we're sorry to hear you haven't received your order yet. Please could you send us a DM with your order number and email address. We can then check this out for you
- Natalie
Follow
Debenhams
@Debenhams
Fashion. Beauty. Home. Delivered to your door.
Debenhams’s Tweets
Replying to
Hi please can you drop me a DM with the following details so that I can look into this for your mum.
- Name on the order
- Order Number
- Email address onorder
- Delivery address
I look forward to assisting you with this matter - Cayla
4
Replying to
Hi Sorry to hear about this. Please could you send us a DM with your order number and email address? We can then check this out for you
- Natalie
2
Replying to
Hi we are sorry to hear about this. Please send us a DM with your order number and email address. We will then look further into this for you
- Natalie
1
1
Replying to
Hi please drop me a DM with your order details and I will look into this right away - Cayla
4
1
Replying to
Hi Please can you drop me a private message with the following information: order number, your mums full name and address, the email address on the account and is possible the returns receipt and I will look into this for you right away - Cayla
1
Replying to
Hi we are sorry to hear you are having issues with your return. Can you please send us a DM with the order number you are trying to return and your email address? We can then check this out for you
- Natalie
1
1
Replying to
Hey Really sorry to hear this! Please can you send me a DM with your order number and email address so I can look into this for you?
- Mohammed
1
1
Replying to
Hi please rest assure we will absolutely reply to your DM. We are currently experiencing high contact levels and will respond as soon as possible - Cayla
5
Replying to
Hi could you please send us a DM so that we can take you order details and get this chased for you right away ?
- Jessica
1
1
Replying to
Hi I'm so sorry to hear you have received a defective jumper. Could you please send us a DM so that we can take your details and look into this for you ?
- Jessica
1
Replying to
Hi I'm so sorry to hear you're having trouble returning your order. I'm unable to see any DMs from my side, could you please send over your order details on a private message so that I can look into this for you?
- Jessica
1
1
Replying to
Hi I'm so sorry to hear you haven't received your order placed 2 weeks ago. Please send us a DM so that we can take your order details and get this chased for you right away.
- Jessica
1
Replying to
Hi We are sorry to hear about this. Please could you send us a DM with your order number and email address? We can then check this out for you
- Natalie
Replying to
Hi please can you send me a direct message and I will look into this right away.
- Cayla
12
2
1
Replying to
Hi could you please send us a DM so that we can get your details and have this chased for you as soon as possible ?
- Jessica
5
1
1
Replying to
Hi We are sorry to hear about this. Please could you send us a DM with your order number and email address? We can then check this out for you
- Natalie
5
1
2
Replying to
Hi we are sorry to hear about this. Please could you send us a DM with your order number and email address? We can then take a look into this for you.
- Natalie
3
1
Replying to
Hi We are sorry to hear about this. Your other item has more than likely been sent to you separately, but if you send us a DM with your order number and email address, we can take a look into this for you.
- Natalie
2
1
Replying to
Hi We are sorry to hear about this. Please could you send us a DM and we will get this looked into for you. Speak soon
- Natalie
1
Replying to
Hi we are sorry to hear about this. Please can you send us a DM with your order number and email address so we can check this out for you?
- Natalie
1
1
2
Replying to
Hi ,
Thanks for getting in touch. Please could you DM us with your order number and email address so I can look into this for you.
- Sana
1
Replying to
Hi I am sorry to hear this has happened to your shoes. Please could you send us a DM with your order number, email address and a picture of the shoes? I can then check this out for you.
- Natalie
1
1
Replying to
Hi we are sorry to hear you have not received your order. Please could you send us a DM with your order number and email address, so we can check this out for you
- Natalie
7
1
Replying to
Hi We are sorry to hear about this. Please could you send us a DM with your email address so we can check this out for you?
- Natalie
2
3
Replying to
Hi ,
Thanks for getting in touch. Please could you DM us with your order and email address and we will advise you further. Love Debenhams
- Sana
4
1
Replying to
Hi we are sorry to hear about this. Please could you send us a DM with your order number and email address, so we can check this out for you?
- Natalie
4
1
Replying to
Hi we are sorry to hear about this. Please could you send us a DM with your email address, so we can check this out for you?
- Natalie
1
Replying to
Hi ,
Thanks for getting in touch. Please could you DM us with your email address and we will advise further.
- Sana
1
Replying to
Hi we are sorry to hear about this. Please could you send us a DM with your order number and a picture of how the parcel arrived? Once we have this, we can take a further look into this.
- Natalie
2
Replying to
Hi We are sorry to hear about this, especially as this was for a wedding. Please could you send us a DM with your order number and the picture, we can then look into this for you. Speak soon
- Natalie
2
4
Replying to
Hi we are sorry to hear you've not received your refund yet. Please could you send us a DM with your order number and email address so we can check this out for you
- Natalie
3
1
3
Replying to
Hi we are sorry to hear about this. Please could you send us a DM so we can look further into this for you
- Natalie
7
2
3
Our Blue Cross Sale is here 💙
Shop the items you love for less with up to 80% off Women’s, Men’s and Kids’ Fashion and up to 50% off Home 🛍 bit.ly/3EMKjV4
63
4
13
We're so excited to share with you our first Debenhams.com family, The Wrights ✨
This Christmas, The Only Way Is Essex's favourite family is here to inspire you with their latest festive must-haves to do Christmas Wright bit.ly/3q8WOWp
56
6
9