Let's see yesterday he was blaming the passenger and today he is apologizing! Why the change? Getting too hot for him? Boycott united!
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How kind. Thank you
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Rather than repenting now, should his staff not thought about it before doing it?
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How about no more overbooking a hole?
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all airlines allowed to overbook to ensure full flights bc no-shows. more like, if employees need seats ensure reserved before boarding.
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