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David Mihm
@davidmihm
Local SEO Consultant, co-founder. fan, connoisseur of the finest links courses. (Tweets are my own.)
Oregondavidmihm.comJoined April 2008

David Mihm’s Tweets

Just had an unbelievably good BOPIS experience at (Store 4296). Impossible-to-find product was actually in stock (as reflected on website), placed order online, notified it was ready in 20 minutes, ready when I arrived for pickup, back at my desk 10 minutes later.
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New trend happening with business profile video verification flakiness. Upload video - Two days later - Get Verified Upload video again - Two days later - Get Verified Upload video again - Suspended ⚠️ Sort it out this is a nightmare for businesses!
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Early returns from Apple Business Connect Insights for 2 high-profile healthcare locations: - ~5-10% of the overall visibility of GBP (Views) - 2-8% of the number of Website clicks - 10-20% the number of phone calls - 30-60% of the number of Directions requests (!)
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Today's newsletter looks quickly at Apple My Business, er ... Apple Business Connect; LSA spam could be a problem for Google with the FTC; Microsoft's VALL-E voice AI platform set to revolutionize text-to-speech.
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Extremely impressed with the new Apple Business Connect. Better UI than the GMB dashboard ever had (unsurprisingly) and basically at feature parity. You can even add UTM tracking parameters to website URLs :)
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Sign up now so you can get this great newsletter for the whole year! We go beyond the what to the why and why we need to even consider these questions surrounding search, social, commerce through a local lens
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And we're back . . . first 2023 newsletter: Microsoft wants to add ChatGPT features to Bing; the EU has killed Facebook's personal data "forced consent" model; new SMB customer journey research looks at content used in purchase research. nearmedia.co/binggpt-facebo
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Another absolutely brilliant product decision by this team. 🤦‍♂️
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Google Profile users beware. Google now allows users to "Remove Business Profile" Once hit you are able to permanently remove all content added by you, and all managers. Kind of dangerous! @mblumenthal @JoyanneHawkins #googleproductexpert #googlebusinessprofile #SEO
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For any agency working w/SMBs, or multi-location service businesses: if you haven't seen checked out yet it's at least worth a 30-minute demo w/. (Bonus points if you bring up the Timberwolves losing two in a row to #RipCity during your demo)
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With @leadferno having a 14-day free trial, our sales for 2022 ends this week. I’m just 4 new accounts short of our goal for the year!!!! Can you help me make it? Refer a great business to me who wants to close more leads via web-to-text & we’ll take great care of them. 🔥❤️
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Good to see Google at least a little circumspect with respect to GPT/LAMDA...if only they'd apply a fraction of that circumspection to so many AI decisions that impact business' owners Google Business Profiles.
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Google's cautious approach to chat AI driven by company's fear of getting it wrong and hurting reputation. cnbc.com/2022/12/13/goo
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. do you have Local Pack-o-Meter data for November 2021? December 2021 is basically the same level as November 2022. Tinfoil hat theory: Google reduces local packs during prime shopping season to induce more clicks on Product Listing Ads and Local Inventory Ads.
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More sympathy for Kings fans I could not have! Listen below :)
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Ep 92: ChatGPT’s impact on local, How Google’s new review filter works, Google nukes The Beam (boo!) Join ⁦@gsterling⁩ ⁦@davidmihm⁩ and me for this week’s Near Memo. nearmedia.co/ep-92/
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If is going to force multi-location users into the NMX experience, the product team should at least have the decency not to trigger CAPTCHAs when a user loads multiple NMXs at once.
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