“Most companies talk ABOUT customers. They don’t talk TO customers.”
—@billwscott, Engineering lead at PayPal
#leandaywest
@rossbelmont @debs @billwscott -- even better -- listen to customers.
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@davewiner Touche [ and u know i agree] but ya got talk with em too@rossbelmont@billwscott -
@debs@rossbelmont@billwscott -- yes I agree, and you should also listen to what your competitors are saying too. ;-)
End of conversation
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