Sorry, tech support and product feedback do not work over twitter. If you want to communicate, comment on a blog post or write a blog post.
@m3sweatt -- bug reports like -- your software doesn't work, any idea what i'm doing wrong?
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@davewiner quite right. We have a process for getting the customer experiencing the problem some help in a managed triage...Thanks. Twitter will use this to make your timeline better. UndoUndo
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@davewiner though sometimes we're able to point the customer directly to a useful page on one of our support sites for common issuesThanks. Twitter will use this to make your timeline better. UndoUndo
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