Once again a company apologizes for the "inconvenience." More appropriate: psychic disarray.
@doverbEy @janinepopick -- it's frustrating because inconvenience is almost never what the customer experiences.
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@davewiner No, they experience something much worse that could have huge impact on their business. We have to realize that!@janinepopickThanks. Twitter will use this to make your timeline better. UndoUndo
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