Just got a call from the manager of the Apple store that gave the bad service last week. http://1rg.blork.ly/
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Replying to @davewiner
@davewiner < Just got a call from the manager of the Apple store > at least Apple (or its retail employees) seem to listen & try to improve?1 reply 0 retweets 0 likes -
Replying to @jonhusband
@jonhusband -- yes! they read my email, and want to do better. he listened, apologized, and outlined steps he would take to fix problem.2 replies 0 retweets 0 likes -
Replying to @davewiner
@davewiner < he listened, apologized, and outlined steps he would take to fix problem.> that's 'social' business, no ?1 reply 0 retweets 0 likes
Replying to @jonhusband
@jonhusband -- it's not a new idea. my grandfather who was born in 1898 practiced it too. He called it "pay for your sins."
6:43 AM - 19 Jul 2012
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