It seems @gitlab is trying to win the price for worst customer service. Today they changed the SLA for their plans silently /n
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Replying to @heinz_gies @gitlab
yeah, we messed up here and shouldn't have had that text there at all, it was a mistake on our part and I wanted to apologize.
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We're going to give everyone on the Silver Plan right now 3 months of the 4 hour SLA (email incoming)
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Ugh, or don't change the SLAs?
4:36 PM - 2 Oct 2017
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