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darachennis's profile
Testin Quarantino
Testin Quarantino
Testin Quarantino
@darachennis

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Testin Quarantino

@darachennis

Dilm Firector

Berlin, Germany
Joined September 2008

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    1. Amazon Help‏Verified account @AmazonHelp 26 Jul 2017
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      Replying to @darachennis

      Have you been in touch with us as advised? What advice did we offer? ^BM

      1 reply 0 retweets 0 likes
    2. Testin Quarantino‏ @darachennis 26 Jul 2017
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      Replying to @AmazonHelp

      Your advice was to wait whilst promising delivery today. As DPD have not received the package to deliver this won't happen will it?

      1 reply 0 retweets 0 likes
    3. Amazon Help‏Verified account @AmazonHelp 26 Jul 2017
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      Replying to @darachennis

      If DPD haven't yet received it then it probably won't arrive today I'm afraid. ^KM

      1 reply 0 retweets 0 likes
    4. Testin Quarantino‏ @darachennis 26 Jul 2017
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      Replying to @AmazonHelp

      You listed it as dispatched on Friday the 21st. What does 'dispatched' mean exactly or 'prime next day delivery'. 5 days and counting...

      1 reply 0 retweets 0 likes
    5. Testin Quarantino‏ @darachennis 26 Jul 2017
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      Replying to @darachennis @AmazonHelp

      Here's what the tracking page says? Is that all total lies? Neither you nor DPD can track this. New expected delivery date was yesterday...pic.twitter.com/mLZW2rpuVb

      1 reply 0 retweets 0 likes
    6. Amazon Help‏Verified account @AmazonHelp 26 Jul 2017
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      Replying to @darachennis

      Please provide us some additional details here: http://amzn.to/2w075oy  and a member of my team will take a look into this. ^LB

      1 reply 0 retweets 0 likes
    7. Testin Quarantino‏ @darachennis 26 Jul 2017
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      Replying to @AmazonHelp

      18 minutes and countingpic.twitter.com/us7pTTYuPz

      1 reply 0 retweets 0 likes
    8. Amazon Help‏Verified account @AmazonHelp 26 Jul 2017
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      Replying to @darachennis

      Very sorry about this! Have you filled out the form provided below so we can look into this further? ^SL

      1 reply 0 retweets 0 likes
    9. Testin Quarantino‏ @darachennis 26 Jul 2017
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      Replying to @AmazonHelp

      I'm 36 minutes on the phone with Customer Service. Mostly on hold. Already escalated with no action on your part to resolve.

      1 reply 0 retweets 0 likes
    10. Amazon Help‏Verified account @AmazonHelp 26 Jul 2017
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      Replying to @darachennis

      Please keep us posted on what is advised. ^NV

      1 reply 0 retweets 0 likes
      Testin Quarantino‏ @darachennis 26 Jul 2017
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      Replying to @AmazonHelp

      The advise was cancel & reorder... When Amazon fails disastrously you default to letting your customers fix *your* fuckups. Horrendous.

      6:17 AM - 26 Jul 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Amazon Help‏Verified account @AmazonHelp 26 Jul 2017
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          Replying to @darachennis

          Depending on the seller and availability, we may not have an option to replace the order. I'm sorry for any inconvenience. ^KL

          1 reply 0 retweets 0 likes
        3. Testin Quarantino‏ @darachennis 26 Jul 2017
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          Replying to @AmazonHelp

          "Prime next day delivery" vs "I'm sorry for any inconvenience" after SIX DAYS and TWO ESCALATIONS. Your advice: Cancel. So full of fail...

          0 replies 0 retweets 0 likes
        4. End of conversation

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