@firstdirecthelp The problem is verified by VISA being imposed on me then failing. I want online banking that works not phone calls...
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Replying to @darachennis
@darachennis Verify by visa is a service subscribed to by retailers. As your bank we can help if you are having problems with this. ^LL1 reply 0 retweets 0 likes -
Replying to @firstdirecthelp
@firstdirecthelp Verified by VISA is broken. Its yet another indirection with more passwords. Two factor auth is simpler and better.1 reply 0 retweets 0 likes -
Replying to @darachennis
@darachennis Hi, Are you having problems setting up Verified by Visa? Or with your password? ^DR1 reply 0 retweets 0 likes -
Replying to @firstdirecthelp
@firstdirecthelp No. Verified by VISA is the problem. I set it up, I set up a password, it fails every tx attempt. My time is important3 replies 0 retweets 0 likes -
Replying to @darachennis
@darachennis Hi Darachennis, just wanted to follow up on earlier tweets. Did you get chance to give us a call? ^SW1 reply 0 retweets 0 likes -
Replying to @firstdirecthelp
@firstdirecthelp Its a joint account... you want my better half on the phone not me. I'll make your scripted staff cry.2 replies 0 retweets 0 likes -
Replying to @darachennis
@darachennis find out more on the joint account online statement and select update info on the following page.^GM 2/21 reply 0 retweets 0 likes -
Replying to @firstdirecthelp
@firstdirecthelp Please ask your staff not to ask me "What is my memorable _______". Its not memorable. Can't you change the script?1 reply 0 retweets 0 likes -
Replying to @darachennis
@darachennis Hi, we wouldn't be able to change this straight away but I will certainly pass on your comments to the appropriate team. ^JH1 reply 0 retweets 0 likes
@firstdirecthelp Asking you directly and repeatedly has failed. You're far too busy processing your own red tape than providing a service.
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