Tried to use my first direct card but its now held hostage by the retards at verified by VISA. Retail banking is in dire need of a clue. :/
@firstdirecthelp Its a joint account... you want my better half on the phone not me. I'll make your scripted staff cry.
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@darachennis find out more on the joint account online statement and select update info on the following page.^GM 2/2 -
@firstdirecthelp Please ask your staff not to ask me "What is my memorable _______". Its not memorable. Can't you change the script? - 2 more replies
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@darachennis Hi, if it is your card we would need to speak to you, you can reset you password by selecting verified by visa 1/2 -
@firstdirecthelp No. You need to ditch your dependency on phone banking and introduce online banking that works. YOU ARE WASTING MY TIME!
End of conversation
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