This week's support horror...
Them: Tough not our problem, deal with it.
Me: Ok, ... the other side agreed to fix it.
Them: we must investigate, please share privileged details...
Me: Tough, not my problem. Resolved my end. Your ball.
Them:
But, ...
Me: Have a nice day 
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Knowing it was that washer is the 95. Either way, I will now hand wave and in a most egregious fashion and mutter whatever. :-)
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Wasn't solvable using US/UK management style. So I solved it via Swedish method. That was unexpected I think...
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