This week's support horror...
Them: Tough not our problem, deal with it.
Me: Ok, ... the other side agreed to fix it.
Them: we must investigate, please share privileged details...
Me: Tough, not my problem. Resolved my end. Your ball.
Them:
But, ...
Me: Have a nice day 
I studied for 2 evenings before that phone call. Found a resolution with zero downside my and the other end ( the correct resolution by all identified decision vectors )
-
-
Knowledge aforethought. Plumber, 5c washer 95€ call out.
-
5c for call-out, 95€ for knowing how to use the washer

- 7 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.
