the first sounds like a properly operating process. shutting down an aws account should require pretty strong proof of identity.
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But what about just letting them pay the bill? It sounds like they're unable to even make a payment.
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I had a similar thing with an old paypal account. They refuse to reopen it without proof I live at an address I no longer live.
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Only reason I want to log in is to delete the account so they stop sending me email about it.
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I'm having that issue with
@AskPayPal right now, they won't let me log in to pay the $5 I owe them. It's been over 6 months now. -
Hello. We are sorry to hear that you are having trouble logging into your account and would be happy to help. Ple... https://goo.gl/7asaso
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