@danluu maybe worth touching on what culture of fire fighters means to company customers' experience and the associated growth / retention.
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@dkalintsev Thanks! I really didn't like my old conclusion, and I re-wrote it to discuss this a bit more. - 3 more replies
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@danluu Engineering a Safer World https://mitpress.mit.edu/books/engineering-safer-world … the STPA methodology and case studies ie SUBSAFE. also sec 9.3 is great 2/2 -
@danluu it should be noted that@kevinriggle's safety @ scale talk prompted me to read that: https://www.youtube.com/watch?v=e_-n5wX8okQ …
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@danluu "Defining Deviancy Down", if you want the pithy phrase coined by D.P. Moynihan (1993) https://www.utexas.edu/law/journals/tlr/sources/Volume%2092/Issue%206/Koppelman/Koppelman.fn051.Moynihan.DefiningDeviancy.pdf …Thanks. Twitter will use this to make your timeline better. UndoUndo
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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@danluu this is really, really, really, really, really, really, good. Really.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@jlouis666@danluu not yet, I'll have to check it out
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