have spent the last 8 years working on 3 different office workflow SaaS products and can confirm. users have NO FUCKING IDEA what they need. they only know what they've used, which is mostly Excel, so they give all feedback in terms of Excel. https://twitter.com/Garudina/status/850489503483543552 …
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As I said! We need Better Excel.
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I guess we fundamentally agree. I really want to break out of framing things in terms of Excel though.
End of conversation
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