shout out to Susannah at Trader Joe’s who had a checkout customer irate about the line management process and insisted on trying to explain flow control theory to her instead of placating her like a dumb animal as was obviously correct procedure
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it is fascinating stuff, with how adding road capacity can increase traffic jams and stuff. i don't know as much about it as Susannah
Thanks. Twitter will use this to make your timeline better. UndoUndo
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