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danielklapheke's profile
Dan Klapheke
Dan Klapheke
Dan Klapheke
@danielklapheke

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Dan Klapheke

@danielklapheke

@WDRBNews Commercial Producer. ATΩ & EKU Alumnus. Serious commercial man.

Louisville, KY
wdrb.com
Joined January 2014

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    1. Dan Klapheke‏ @danielklapheke 22 Apr 2018
      • Report Tweet

      @YouTubeTV our Samsung Smart TV has not been able to play YouTube TV for a week. Every time we open the app it plays for a few seconds then freezes. There's nothing wrong with our internet or the TV, and other streaming apps play fine. What's the deal?

      1 reply 0 retweets 0 likes
    2. TeamYouTube‏Verified account @TeamYouTube 22 Apr 2018
      • Report Tweet
      Replying to @danielklapheke

      That doesn't seem right. Does this happen across all the devices? Also, have you tried uninstalling and reinstalling the YouTube TV app? More info on troubleshooting here: https://goo.gl/7TLW3t . Keep us posted.

      1 reply 0 retweets 0 likes
    3. Dan Klapheke‏ @danielklapheke 22 Apr 2018
      • Report Tweet
      Replying to @TeamYouTube

      Only on the Samsung TV. And it's a pre-installed app and didn't seen to be removable, but ill look again.

      1 reply 0 retweets 0 likes
    4. TeamYouTube‏Verified account @TeamYouTube 22 Apr 2018
      • Report Tweet
      Replying to @danielklapheke

      Thanks for letting us know. Have you tried to reset the app? Let us know if that helps!

      1 reply 0 retweets 0 likes
      Dan Klapheke‏ @danielklapheke 24 Apr 2018
      • Report Tweet
      Replying to @TeamYouTube

      I've deleted and reinstalled the app twice and it still has the same problem.

      3:53 AM - 24 Apr 2018
      1 reply 0 retweets 0 likes
        1. New conversation
        2. TeamYouTube‏Verified account @TeamYouTube 24 Apr 2018
          • Report Tweet
          Replying to @danielklapheke

          Thanks for getting back to us Dan. It's definitely weird what's going on, and we want to dig deeper into this for you. Could you please give us a follow so we can take this to DM? Let us know once you have.

          1 reply 0 retweets 0 likes
        3. Dan Klapheke‏ @danielklapheke 24 Apr 2018
          • Report Tweet
          Replying to @TeamYouTube

          Followed.

          1 reply 0 retweets 0 likes
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