Just to clarify, have you tried accessing it using a different device – mobile or computer? If you still can't access or watch it, we'd recommend getting in touch with our customer support team here: https://yt.be/help/purchases . They can help get this resolved for you!
HEY @TeamYouTube I can’t watch the film I paid for. It’s getting stuck at the titles and saying loading but it doesn’t. Really wanted to watch this tonight
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I have! Thank you, I’ll do that!
End of conversation
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