Cyd Harrell

@cydharrell

ux, product, civic tech, haiku. consulting ; fmr Chief of Staff ; alum . she/her book: .

San Francisco
Joined January 2009
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  1. Pinned Tweet
    16 Sep 2020

    (to pin) two things you should know about me: 1. my book is out in paperback & e-book now! 2. I offer mentoring sessions for mid-career UXers who want to get to senior. reply to connect; scheduling priority to under-represented folks.

    26 replies 34 retweets 195 likes
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  2. 2 hours ago

    I really miss pin & sweet, dammit. nothing so satisfying as sweeping an email category.

    1 like
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  3. 3 hours ago

    this is it! many thanks Ryan!
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  4. 3 hours ago

    this is it! many thanks Ryan!

    Replying to @cydharrell
    David Marusek’s “Counting Heads”?
    2 likes
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  5. 4 hours ago

    sci-fi people, help me out? what is the name of the book where: 1. people can tweak their bodies & change their age 2. market research is done via "potty probe" 3. if your ship crashes, your helmet chops your head off & you can re-grow a body ?

    11 replies 7 retweets 12 likes
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  6. Retweeted
    6 hours ago

    When asked about workplace surveillance, I always point to call centers as a progenitor for so much of this "productivity monitoring" technology. Once again, that industry is on the cutting edge of the most intrusive innovations on the market. So wild.

    6 replies 82 retweets 206 likes
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  7. 7 hours ago

    I have done the things I should probably not have said yes to but they were so interesting & now I am paying the tired

    2 replies 1 retweet 47 likes
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  8. Retweeted
    7 hours ago

    I guess what we're not hearing right now is the voice. "I dunno, it's free, takes fifteen minutes. Sounded good. I had a burger after"

    1 reply 3 retweets 14 likes
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  9. 7 hours ago

    oh shit. thread.

    It occurred to me that when people accuse a woman/mother of “letting herself go,” they only mean her appearance, not her dreams or aspirations.
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    1 retweet 13 likes
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  10. 8 hours ago

    my fellow armchair mushers, made us an official shirt!! 😂😂😂 🐕🐕🐕🐕🛷💺 (also a fantastic kennel to support!)

    a graphic of an armchair, straight on, saying "otter run" across the front of the seat, as printed on a t-shirt
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  11. Retweeted
    Aug 7

    🐰❤️😍🦋

    27 replies 1,573 retweets 7,448 likes
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  12. 8 hours ago

    this is an excellent article applying some key basics of strategy (identifying a purpose, testing low-risk proofs of concept, finding addressable parts of a large aspiration) in addition to being an invitation to get outdoors in 's inimitably kind voice

    The latest Outside for Beginners from : "A decade and a half later, the only rule I remember offhand is the one I always broke. Number seven: don’t go alone."
    1 reply 7 likes
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  13. 8 hours ago

    couple weeks ago I paid for a dinner from a QR code on a printout in the leather folder. we're between models right now & times like that are weird (remember the shift to paying with a debit card at the grocery store?)

    QR code for the menu but then the bill still comes in that trusty old leather folder What was the point? 😂
    7 likes
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  14. Retweeted
    18 hours ago

    What if the US National Park Service had a nationwide transit system? Ask no more. There is a map for that! Source:

    126 replies 653 retweets 4,326 likes
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  15. Retweeted
    9 hours ago

    Home is where the fog is

    Driving in the fog
    1 retweet 38 likes
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  16. 10 hours ago

    really good stuff in here on how smart drivers figured out the grift

    Here's the thing. Doordash calls itself a tech company, but it's not - it's just a piecework sweatshop draped in the trappings of tech to dazzle investors and regulators. And because it's not a tech company, it was really bad at rigging the odds on its slot-machines. 15/
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    1 reply 2 retweets 23 likes
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  17. Retweeted
    11 hours ago

    After the success of A Mending, my first solo-designed game, I got back-handed comments from people who had previously tried to cast themselves as mentor figures to me(they were not), largely about my “marketing skills and social media prowess.”

    Also been noticing that when femmes of color gain a bit of attention after working rly hard suddenly have the people they thought they could trust being extremely rude to them (probably out of jealousy or maybe we’re now recognizing our own worth and it bothers wh1te designers)
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    5 replies 34 retweets 332 likes
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  18. 11 hours ago

    I don't have the tools to analyze this, but I'd be so interested to see what people who do have the toolbox think

    1 reply 3 likes
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  19. 11 hours ago

    is it that the current right positions are now so entrenched that it's unthinkable that a good society would ever have resisted? is it just that the stories we tell are aimed at getting people to be sensible & do right the next time?

    4 replies 1 retweet 8 likes
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  20. 11 hours ago

    it's fascinating in 2 ways 1, acceptable positions on those matters (second hand smoke, drunk driving, condoms to name a few) *really* shifted - wow 2, why don't we remember - collectively - that it was a fight & a shift?

    2 replies 3 retweets 19 likes
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  21. 11 hours ago

    there's a meme going around - "imagine if people resisted X the way they resist COVID vaccines" where X is something that people resisted exactly this way, usually within the memory of someone my age (but sometimes not - I learned about resistance to polio vaccines!)

    3 replies 7 retweets 30 likes
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