"You gotta understand all of that if you want to understand how we got to where we are now ... you need to become a political economist of software ... get into the funding & incentives" — 18:50
a wonderful discussion between
"a lot of the study & analysis has been at the level of the tools so it's like what's on the screen, how do you program it, what's the user interface even—but there's an entire complex system around how software is developed and used."